To WOW or to MOM - that's the question...

I love this post from the Annoyed Librarian. I think it brought up some very good points. A good librarian should be dedicated and dependable. A good librarian should be "happy to help". A good librarian should be a "cheerleader" to their clientèle.

I do not agree, however, that we shouldn't market ourselves or that we should be "boring", but I get the point of the anonymous blogger.

Librarians should be welcoming but not too pushy, helpful but not too invasive. Librarians should say, come on in, sit down, have a cuppa, and tell mom what you're looking for.

Read the comments too! Lots of thoughtful feedback.

What do you think?