I joined twitter... I need new friends to follow on there.. and followers
This is Twitter explained for librarians.
Does your library route magazines and journals? At my previous employer, we’d route new magazines to faculty by request. We’d just put each issue in their mailbox, and then when they’d finish reading them, they’d have to bring them back to the library (or put them in the library mailbox), and we’d add them to the general collection.
One problem was that some faculty would keep issues for months—or forever. BUT- my print magazines and journals are so infrequently read, that I wouldn’t necessarily mind if they went MIA.
So, I’m thinking of asking my faculty if they’d like to have certain periodicals placed in their mailboxes each month- example :
Chronicle of Higher ed to whomever requests
WIRED or Educause for IT/Dean
Businessweek or Economist for Business instructors
Thoughts? Experience with this?



Also, I think they liked being able to search solely for newspaper articles similar to searching for newspaper articles in the databases.

“Geek is chic – nerdiness is not!”
Pay attention to the words I use in the library and focus on what the audience will understand. “Information Literacy” is a big concept to get across. How can this be broken up into usable segments so our students can understand them?
Identify those aspects of my teaching that I’d like to work on and ask for assistance from both the other RCLS team members and from faculty members on the GB campus for suggestions, discussion, etc.
I’ve already shared this web product with Emily. I am looking at how other libraries use this as well to create the most dynamic and usable website we can
I am looking at how I market workshops and other items on campus for the short and long term.
I. Introduction
a. Introduce yourself.
b. Include your position/title.
II. Show Interest
a. Ask how you can help.
b. Maintain word contact. In other words, make sure they know you’re paying attention or where you are at all times. For example, say ‘okay’, ‘thank you’, ‘I see’…etc. to show that you’re “listening.”
c. If you know you’re going to be “quiet” for a while, let the person know. Tell them when you’ll be back or let them know what you’re doing so they know why you’re not responding. “I’m going to search this database but I’ll still be here.” “I am going to go look on the shelves.” “I have to take this phone call, I’ll be right back.”
III. Listening/Inquiring
a. Restate provided information using your own words so they can see how you interpreted their information request.
b. Ask clarifying questions.
i. What are the details of your assignment? This is an important question to determine if you could provide them with information they might not know they need right now. APA help, for instance.
ii. What types of information sources are acceptable? (Databases, books, websites…etc.)
iii. What information have you already found?
c. Ask open ended questions.
i. What more can you tell me about your topic?
ii. How much information do you need?
d. Maintain objectivity.
IV. Searching
a. Find out what sources the student has tried.
b. Verify spelling and facts provided.
c. Explain your search process to the student.
i. Identify search terms used.
ii. Let them know which library services you are using to perform the search such as a specific database, the Internet, bookmarks or NetLibrary.
iii. Ensure they know where to find the services on the library’s website for future independent searching.
iv. When showing them how to find information on the website, make sure they open a new browser as to not navigate away from your chat window.
v. Once you have found the information, ask if it meets their needs.
V. Follow-Up
a. Ask patrons if their question has been answered completely.
b. Ask them if they have any more questions.
c. Based on the information you’ve discovered during the reference transaction as to the reason they need the information they’re seeking, suggest other library services they may find helpful in the future.
i. APA help.
ii. Other databases they may want to search for further information.
d. Let them know how to contact you or other librarians.
i. Let them know how long you will be available on Meebo and if another librarian will be at their disposable after your shift is over.
ii. Give them an e-mail address where they can contact you.
iii. Inform them of the “Ask a Librarian” e-mail option on the main library page.
iv. If necessary, provide them with a telephone number.
v. Set up an in person appointment if necessary and possible.
e. Do not end the interview prematurely. Let them end it.
General Tech Tips:
1. Use Firefox. Meebo .
2. Open a separate window for Meebo. Some of the signs of an incoming message won’t appear if more than one tab is open in the same window from which you’re accessing Meebo.
3. If you have to step away from the computer, make sure you leave an away message. To add an away message, click on the “I’m available” link underneath the smiley faces on the Meebo Buddy list window and choose the “Custom” option. A window will appear allowing you to type in a message for students to see. Be specific!
4. Don’t forget to record your shift, number of reference interactions and the nature of those questions in the RCLS Google Docs account.
Sources:
RUSA. (2007) Guidelines for Behavioral Performance of Reference and Information Services Professionals. Retrieved from http://www.ala.org/ala/rusa/protools/referenceguide/guidelinesbehavioral.cfm
~Krista Jacobson
I created 2 fields that helps in the output of the student's information - ORDER & PRINT. The order is the order of which the record would print, and the print, well, is to actual print that record.
(in print preview)

It is getting a bit busier in the library here (YIPPEE!) and we have had many phone calls, loud conversations, etc. as of late. I edited the poster with a different color scheme and put up a few of the posters around the library.
There were 2 students in the library when I put them up, one of whom does all of the above. Both saw me put the posters around, yet the one student continued as per usual. After she hung up her cell phone after about 30 minutes of talking, I highlighted the new poster explaining the new policy. Her response? “Nice colors!”
Oh my stars …. Patience please!
Despite some reservations from the admissions staff, everyone was supportive and it worked very well. Students were able to study in the library without the "threat" of others taking over the small space.