Librarians:
To make it easier for students to complete the online and general surveys, and to assure that the questions in our surveys are relevant and meaningful, I’ve updated both surveys and put them in Survey Monkey.
We have a few discussions before these will be in place, so please do not begin using them in your library, in e-mail transactions, or for workshops. However, I am very much interested in your feedback about
1) The questions themselves (Are they appropriate? Consistent with our mission and needs for assessment? Too many?)
2) The wording (Too “librarian-speak”)
3) What’s missing?
Please login to Survey Monkey today or tomorrow (http://www.surveymonkey.com; if you cannot find the username/password, please IM me) and click on “My Surveys”. The top two surveys are the ones to review. Please comment to this post.
Thank you for your help.
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7 comments:
I just looked at the two surveys and see both need "Fort Myers" added to the drop-down list. Other than that, a couple ideas:
The Library Satisfaction Survey asks students if they want to be contacted by the librarian about new resources, etc... Right after that is a "Questions for the librarian" field. At first glance, I thought it was connected to the part about new resources and events. But I don't think it is meant to be?
The Workshop Survey asks students to determine if they "put full effort and attention into the workshop." Will students answer honestly if they then do want to include their email address? Just wondering, since the current workshop surveys are anonymous.
I like the surveys. I think the language is user-friendly.
On survey 1 -General under question 3, "enjoy using the library," etc. I think the word enjoy will prompt a lot of negative responses. Not many students enjoy the research process anyway
Worshop survey:
How many will answer honestly about putting in effort and attention to workshop?
My two cents.
I agree with Libby on the awkwardness of the question box after the question of being contacted by the librarian. I wasn't sure if it was with it or not.
For the Workshop survey, on the question of it being good for 'my' course--I think most of the students surveyed will say no (not many see a use for citing/library research)--so it's more of an awkward questions--but it may be interesting to see how it will be answered along with the 'full effort' question.
I do not think they are too long (and it still would give us an idea of how they responded to it).
On the satisfaction survey--In #3, it asks if a student completed research before asking for help. How about using the word "attempted" or similar instead of completed? If the "completed" research, they would not be asking for help.
Same survey, farther down... It asks if students enjoy using the library for research, etc. This seems geared more for on-campus students, which I guess is fine. However, we may get odd results b/c online students won't be sure what to do with this question. Plus, I think Jan has a good point about the word enjoy.
The other comments are worthwhile and I agree with them.
For the Workshop Survey #2 maybe we can give choices for workshop subject to try and keep the answers consistent. Otherwise I envision responses that are off the mark or wrong. Or responses such as "boring"
I agree with the others on "Enjoy using the library" that students will mark this one low. Study groups have been taking place in SSC. Maybe we could change this one to something like: "The library is a place I go to do research and homework."
Can we change the wording on: "This workshop was useful for my class assignments" to "will be useful"?
I do like the question "I put my full effort and attention into this workshop" because I feel that there are many who will fill this out truthfully. I wonder if this one should be last so that students would feel compelled to fill out a comment in the box as to why they were not listening.
Library Satisfaction Survey comments:
- I think the phrase "online library" will be difficult for students to distinguish from the "library". Is what we are asking whether the printed materials really up-to-par?
- Perhaps there should be a place in the survey to ask what other materials they would recommend the library purchase. This might be right after they attempted to find something and weren't able to - it's fresh in their minds.
WORKSHOP survey comments:
- People like to press buttons and don't spend the time filling out forms. It's just the nature of online surveys. I'm looking at question #2: what was the general nature of the workshop. My recommendation (and while cumbersome, it will assist in finding the RIGHT information we are asking with this survey) would be to just have radio buttons with the vital statistics of said workshop.
- I would recommend something to the effect of asking whether they have sat in a similar workshop previously. It would assist in helping us identify where we have repeats PLUS it will help to identify those students where they said they didn't put an effort into the workshop.
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